Can I migrate from ClubV1 / BRS Golf / IntelligentGolf?
Yes — most clubs we work with come from one of those. Export your member list as CSV (every system supports it) and we'll handle the field mapping. Tee bookings and competition history live as historical data on the old system; new bookings and comps start clean on Fairway.
What if we want to cancel?
Cancel from your billing portal whenever you want. No notice period, no exit fee, no haggling. You keep access until the end of the month you've paid for, then your data export is one click. Members lose access to the app at that point — give them a month's heads-up.
Is there a free trial?
Both plans come with a 14-day free trial — full access, no card charged until day 15. The trial gives you time to import members, configure your tee sheet, and try it on a real Saturday before committing.
How do you handle GDPR for our member data?
Your data lives in the UK (Railway's London region). Members own their data — they can request export or deletion from the app directly. We never sell, share, or analyse member data across clubs. We're a data processor; you're the controller. Full DPA on request.
Do we need to involve our IT team?
No. Fairway is a cloud SaaS — no installation, no on-premises servers, no domain setup unless you want a custom URL for the member app. Your club secretary or operations manager can run it from their laptop. Custom domains for your website (if you take that package) are configured by us in Cloudflare.
Can we trial it with a subset of members first?
Yes — most clubs do. Import 20-30 members, give them the access code, and they can use the full app while the rest of your roster stays on your existing system. When you're confident, do a bulk import and migrate the rest. We never charge per-member during the trial, only after launch.
What happens if Grantive goes out of business?
Honest answer: your data lives in UK Postgres on Railway. We commit to a 90-day data-export window if we ever wind down, and the underlying Stripe subscriptions can be cancelled by you directly. Source-available escrow for the platform is on our roadmap for clubs that want it written into the contract.
Who actually built this?
Grantive — a UK design & engineering studio that's been building bespoke technology for golf, members' and sports clubs for years. Fairway is our SaaS product line for clubs that don't need (or want to pay for) a bespoke build. Same team, same standards.